A must-see documentary for anyone who uses social media, The Cleaners shows the hidden industry of content moderation for websites such as Facebook, and its insidious effects on both moderators and users alike. Although attempts are being made to develop machine intelligence capable of filtering out disturbing content, much of this work is still done manually by generally unqualified and underpaid human moderators, who suffer severe mental trauma from their constant exposure to graphic web content. This film also addresses the ever-blurring lines between moderation and outright censorship in the digital world.
Hans Block, Moritz Riesewieck
Hans Block, Moritz Riesewieck, Georg Tschurtschenthaler
Mark Zuckerberg, Nicole Wong, Sarah T. Roberts, Donald Trump, Antonio García Martínez, Abdulwahab Tahhan
social media, censorship, technology, outsourcing, trauma
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